Marcus Palmer

Eagle Flite Services.


Just recently I had a problem with my BMW with the bonnet opening at speed. I was put on to your outlet by my insurance company on reporting it. I was given a robust,effective and well briefed information from Rachel on the intial call and later by Caroline when I needed to clarify matters and provide me with a loan car. Additionally, some guidence on the way you do things in the motor trade with regard to claims and repairs etc. Througtout the process there was no hicups or any problems with the plan. The recovery vehicle arrived at the right time and again a nice transition for me.

Nowadays, it is difficult to find a slick and rapid outfit like yours and although you will not be working on my vehicle as I will be funding that myself as it has been proclaimed a write off and I have made arrangements at a local body shop to do that. I am an Aviator and I work on a strict time frame each and every day and it is refreshing to find operators in other fields who have the same ethos. Normally, I find some ‘jobs worth’ or’ show stopper’ likethe Estate Agent Type who finds some self motivated ‘hoop to jump through’: this was not the case at A S Whitakers’  

In sum: Please pass on my thanks to the above ladies and the the recovery driver for their proffessional approach and timely actions. It is evident that you have a solid and well drilled team at Spalding. I shall recommend your Repair Centre to any of my local friends in the local area.

Mr G Phillips

Just a short letter to compliment you on a very professional company!

I had occasion to arrange on behalf of Mrs C Baldock, a visit to your premises to retrieve items she had inadvertently left in the vehicle after the incident. Both your receptionist, and your Mechanic nothing short of extremely courteous caring and helpful.

It is plain to me, that you run an extremely well-oiled machine. My congratulations to you! Please pass my best wishes to the aforementioned.

Yours faithfully



MR A S Howling

These are just a few lines to express my thanks for the professional way in which your company handles the repairs to my Honda Civic earlier this month.

From the first call to your receptionist, through the collection of my car, to the completion of the repair, all the members of your team were extremely helpful and clearly took a great deal of pride in their work, and I would be most greatful if you could pass on my sincere thanks to those concerned.

Yours Faithfully

A Howling


MR J Hanley

I would just like to say a big ‘thank you’ for the excellent repair job you did on our scenic car. It looks like a brand new vehicle.

Once again many thanks

Yours faithfully

Mr J and Mrs S Hanley



We were delighted with the service we received from all the people concerned with the repair of our car. Efficient and polite service from start to finish.



Excellent service highly recommendable



The communication was excellent. They kept me informed by SMS and phone calls throughout the process and delivered my vehicle back to me exactly when they had predicted it would be! All of the representatives were helpful and enthusiastic!



Extremely pleased and amazed at how great my car now looks after its repair, the finish is excellent and I cannot believe that it is the same bumper. The final clean of the car is also excellent, many thanks



The quality of the repair was first rate. The car looks like new